Terms and Conditions
Effective Date: September 3, 2026Last Updated: September 3, 2026
Welcome to Mel's Tiny Stitch Shop. These Terms and Conditions ("Terms") govern your use of melstinystitchshop.com (the "Website") and your purchase of products from Mel's Tiny Stitch Shop ("we," "us," or "our").
By accessing or using our Website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or place an order.
1. About Our Shop
Mel's Tiny Stitch Shop is an online retail shop offering handmade goods.
Because some of our products may be handmade or individually created, slight variations in appearance, color, stitching, dimensions, or finish may occur. These variations are not necessarily defects and may be part of the character of a handmade product.
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colors, prices, and other information on the website are accurate.
However, colors may appear differently depending on your device or screen settings, and handmade products may have minor variations.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
3. Product Availability
Products displayed on our website are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product offerings at any time.
If we are unable to fulfill an order after it has been placed, we will notify you and provide an appropriate remedy, which may include cancellation of the order and a refund of amounts paid for the unavailable product.
4. Prices and Payment
All prices are displayed in U.S. dollars unless otherwise stated.
Prices are subject to change without notice. A price change will not affect an order that has already been accepted and paid for, except where necessary to correct an obvious pricing error.
Payment must be successfully received before an order is processed.
Payments may be processed through third-party payment providers. We do not directly store complete payment card information.
Applicable sales tax will be added where required by law.
5. Orders and Order Acceptance
When you place an order through our Website, you are making an offer to purchase the selected products.
You will generally receive an order confirmation after submitting your order. An order confirmation does not necessarily mean that we have accepted the order if circumstances require us to cancel it.
We reserve the right to refuse or cancel an order for reasons including:
Product availability
Pricing or listing errors
Suspected fraud or unauthorized activity
Errors in shipping or billing information
Unusual or excessive ordering activity
Other circumstances permitted by applicable law
If we cancel an order after payment has been received, we will refund the amount paid for the canceled portion of the order.
6. Shipping and Delivery
We currently sell and ship within the United States.
Shipping options, costs, and estimated delivery times will be presented during checkout when available.
Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
Once an order has been shipped, delivery may be affected by circumstances outside our control, including carrier delays, weather, natural disasters, holidays, incorrect addresses, or other transportation issues.
Customers are responsible for providing accurate and complete shipping information.
If a package is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply before the order is reshipped.
7. Returns, Refunds, and Exchanges
Our return and refund practices are described in our Return Policy.
Unless otherwise stated, products must meet the applicable requirements of our Return Policy to qualify for a return, refund, or exchange.
Certain products may be non-returnable, including items that are personalized, customized, made to order, or otherwise identified as final sale.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
8. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or materially different from what you ordered, please contact us as soon as reasonably possible after delivery.
Please provide your order information and, when appropriate, photographs showing the issue.
We will review the situation and, where appropriate, provide a replacement, refund, repair, or other appropriate remedy consistent with our policies and applicable law.
9. Handmade and Small-Batch Products
Most products sold by Mel's Tiny Stitch Shop may be handmade, hand-finished, or produced in small quantities.
Small differences between products may occur, including differences in stitching, fabric placement, texture, color, measurements, or other details.
Unless a product description expressly promises exact uniformity, reasonable handmade variations are considered normal and are not grounds for a return solely because another item looks slightly different.
10. Personalized and Custom Orders
If we offer personalized or custom products, you are responsible for reviewing the information you provide before submitting your order.
This may include names, dates, initials, wording, colors, sizes, or other customization details.
We are not responsible for errors resulting from incorrect information supplied by the customer.
Custom or personalized products may be subject to special return or cancellation terms, which will be communicated with the applicable product listing or order information.
11. Intellectual Property
All content on the website, including photographs, product descriptions, graphics, logos, designs, text, artwork, and other materials, is owned by or licensed to Mel's Tiny Stitch Shop unless otherwise stated.
You may view and use the website for your personal, non-commercial purposes.
You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content, product photographs, designs, branding, or other intellectual property without our prior written permission.
12. Prohibited Uses
You agree not to use the website:
For any unlawful purpose
To violate applicable laws or regulations
To interfere with the operation or security of the website
To attempt unauthorized access to accounts, systems, or data
To introduce malicious software or harmful code
To impersonate another person or entity
To engage in fraudulent activity
To copy or exploit website content or intellectual property without permission
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, website, or others.
13. User Communications and Reviews
If you submit a review, testimonial, photograph, comment, message, or other content to us or through the website ("User Content"), you represent that you have the right to submit that content and that it does not violate another person's rights.
By voluntarily submitting User Content for publication or promotional use, you grant Mel's Tiny Stitch Shop a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute that content for purposes related to operating and promoting our business, subject to applicable law.
We reserve the right to remove User Content that we reasonably believe is unlawful, offensive, fraudulent, misleading, or otherwise inappropriate.
14. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect and use personal information.
Our Privacy Policy is incorporated into these Terms by reference.
15. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, social media services, analytics services, and other technology providers.
We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.
Your use of third-party services may be subject to those providers' own terms and policies.
16. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and its content are provided on an "as available" and "as is" basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
We make no warranties beyond those that cannot lawfully be excluded under applicable law.
Nothing in these Terms is intended to eliminate or restrict a warranty, right, or remedy that cannot legally be excluded or limited.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Mel's Tiny Stitch Shop will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products.
To the extent permitted by law, our total liability arising from a particular purchase or claim will not exceed the amount you paid to Mel's Tiny Stitch Shop for the product or service giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
18. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Mel's Tiny Stitch Shop and its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Website, violation of these Terms, or violation of another person's rights.
19. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will update the "Last Updated" date at the top of this document. Updated Terms will become effective when posted to the Website unless otherwise stated.
Your continued use of the Website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
20. Governing Law
These Terms will be governed by and interpreted according to the laws of the state in which Mel's Tiny Stitch Shop is legally organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute will be handled in a court with appropriate jurisdiction, subject to any rights or procedures required by applicable consumer protection laws.
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and Mel's Tiny Stitch Shop regarding your use of the website and purchase of our products, except where additional terms apply to a specific product or transaction.
23. Contact Us
If you have questions about these Terms, please contact:
Mel's Tiny Stitch ShopWebsite: melstinystitchshop.comEmail: melstinystitchshop@gmail.com