Privacy Policy
Effective Date: September 3, 2026
Last Updated: September 3, 2026
Mel's Tiny Stitch Shop ("we," "us," or "our") operates melstinystitchshop.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide to us when you shop with us, contact us, or otherwise interact with our website.
This information may include:
Your name
Email address
Phone number, if provided
Billing address
Shipping address
Order and purchase information
Information you provide when contacting us or requesting customer support
We collect only the information reasonably necessary to operate our online shop, process orders, communicate with customers, and provide our products and services.
Payment Information
Payments made through our website may be processed by third-party payment providers. We do not intentionally store complete payment card numbers or security codes on our own systems.
Payment information is handled by the applicable payment processor according to that provider's privacy and security practices.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through your browser, device, Squarespace, cookies, or similar technologies.
This may include information such as:
IP address
Browser and device type
Operating system
Pages visited
Referring website
Date and time of visits
General information about how you interact with the Website
This information may be used to maintain and improve the Website, understand how visitors use it, maintain security, and troubleshoot technical problems.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies. Cookies are small data files stored on your device that can help a website function properly and remember information about your visit.
Cookies may be used to:
Enable essential Website functions
Remember preferences
Support shopping and checkout functionality
Understand Website traffic and usage
Improve Website performance and user experience
Support security and fraud prevention
Some cookies or similar technologies may be provided by Squarespace or third-party service providers.
You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
4. How We Use Personal Information
We may use personal information to:
Process, fulfill, and deliver orders
Process payments
Communicate with you about purchases and orders
Provide customer service
Respond to questions and requests
Maintain and improve our website
Prevent fraud, abuse, and unauthorized activity
Maintain business and transaction records
Comply with applicable laws and legal obligations
Protect our rights, property, customers, and Website
We will not use personal information for purposes materially different from those described in this Privacy Policy without providing any notice required by applicable law.
5. How We Share Personal Information
We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our products and services.
These parties may include:
Squarespace, which provides website hosting and e-commerce functionality
Payment processors that facilitate transactions
Shipping and delivery providers
Technology and service providers that help us operate the Website
Customer-service providers, where applicable
Professional advisers, such as attorneys, accountants, or other advisers
Government authorities or law-enforcement agencies when required or permitted by law
We may also disclose information when reasonably necessary to protect our rights, property, safety, customers, or others.
If Mel's Tiny Stitch Shop is involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We do not sell your personal information for monetary consideration.
6. Squarespace
Our website is hosted and operated using Squarespace. Information you provide through the Website may be processed by Squarespace and its service providers as necessary to provide Website, hosting, e-commerce, security, and related services.
Squarespace may also collect certain information automatically when you visit our website.
For information about how Squarespace handles personal information, please review Squarespace's applicable privacy documentation.
7. Third-Party Services
Our website may use third-party services to help us operate our business, process payments, ship orders, analyze Website usage, communicate with customers, or provide other functionality.
These third parties may process personal information according to their own privacy policies and terms.
We encourage you to review the privacy policies of third-party services you interact with through our website.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information as necessary to:
Complete transactions
Maintain order and business records
Provide customer service
Resolve disputes
Prevent fraud
Enforce agreements
Comply with tax, accounting, legal, or regulatory requirements
When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of your information.
10. Your Privacy Choices and Rights
Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information.
These rights may include the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of personal information, subject to applicable exceptions
Opt out of certain marketing communications
Exercise other rights provided by applicable state privacy laws
To make a privacy request, please contact us using the information provided in the "Contact Us" section below.
We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising privacy rights that apply to you under applicable law.
11. Marketing Communications
If you voluntarily subscribe to receive marketing emails from Mel's Tiny Stitch Shop, you may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us.
Even if you opt out of marketing communications, we may continue to send transactional or service-related messages, including order confirmations, shipping information, receipts, and responses to customer-service requests.
12. Children's Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete that information.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
14. U.S. State Privacy Laws
Certain U.S. states have enacted privacy laws that provide residents with additional privacy rights.
Where applicable, Mel's Tiny Stitch Shop will comply with privacy requirements that apply to our business and will provide applicable notices and mechanisms for exercising legally available rights.
If you believe you have a privacy right under applicable state law, you may contact us using the information below.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, Website, technology, services, or applicable legal requirements.
When we update this policy, we will revise the "Last Updated" date at the top of the policy.
If we make material changes, we may provide additional notice when required by applicable law.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Mel's Tiny Stitch Shop
Website: melstinystitchshop.com
Email: melstinystitchshop@gmail.com